Developer Support

Developer Support Website and App

The Developer Support website is a centralized hub designed to help developers troubleshoot issues, access documentation, and engage with community resources. The goal of this project was to land a net new site to offer improved support to resources.

Client

Meta

Services

Key features of this project include intelligent search results, a developer community forum, a personalized dashboard to monitor safeguards and improve app compliance, and a ticket submission portal.

Industries

Design, Developer Support

Date

June 2022

The DevOps tool improves app compliance by monitoring app safeguards and ensuring developers have gone through proper checks for requesting user data. After the FTC mandate, this process is mandatory for developers.

Highlights of the improved dashboard include a new user-interface, tagging system, system settings updates, and refined search query results.